Complete Freight Solutions for European Business
Real Time Shipment Visibility
SouthMed Trans SAS provides 24/7 GPS tracking for every shipment. Monitor your cargo in real time across Europe, receive proactive status updates, and access electronic proof of delivery instantly through our secure client portal.
“SouthMed Trans SAS has been our trusted logistics partner for over five years. Their full truckload services are exceptional, and their real time tracking gives us complete confidence. We have never experienced a delay or issue with their professional team.”
Your Trusted Global Logistics Partner Across Europe
Fifteen Years Expertise
SouthMed Trans SAS brings fifteen years of logistics experience across Europe with extensive networks and deep understanding of cross-border regulations and customs procedures.
Modern Tautliner Fleet
Our fleet consists of modern tautliner curtainsider trailers providing flexible loading and unloading from both sides and the rear with full GPS tracking on every vehicle.
Competitive Pricing
No hidden fees or surprises with clear and competitive pricing tailored to your specific shipping needs plus detailed cost breakdowns and flexible billing for corporate accounts.
Flexible Solutions
From full truckload to groupage consolidation and express delivery we offer flexible solutions that adapt to your business needs for any shipment size or urgency level.
Logistics Management
We manage every aspect of your supply chain from warehousing and customs clearance to final delivery with an integrated approach that reduces administrative burdens.
Satisfaction Guarantee
Your satisfaction is our top priority with responsive 24/7 support and proactive communication plus a commitment to resolving any issues quickly and professionally.
Your Complete Freight Transport and Logistics Solutions Guide
Find answers to the most common questions about SouthMed Trans SAS logistics services, shipment tracking, billing, documentation, and transport solutions across Europe.
Read more- Shipping / Delivery
- Tracking / Support
- Billing / Documentation
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What are your core logistics services?SouthMed Trans SAS provides a comprehensive range of logistics solutions across Europe, including Full Truckload for large-volume shipments, Less Than Truckload and groupage for consolidating smaller loads, express delivery for time-sensitive cargo, warehousing and distribution, and customs clearance. Our entire fleet operates with tautliner curtains, providing flexible and secure loading for all types of palletized goods.What's the difference between FTL, LTL and groupage?Full Truckload (FTL) means your cargo fills the whole truck – direct and exclusive. Less Than Truckload (LTL) and groupage both combine smaller shipments from different customers to share space and costs. Groupage is our premium consolidation service, offering more flexible routing and better value for regular palletised loads.Do you handle cross-border shipments within Europe?Yes, SouthMed Trans SAS operates across the entire European Union and beyond. We manage all necessary documentation for seamless cross-border transport, including transit declarations, customs paperwork, and country-specific permits. Our extensive network of trusted partners ensures that your freight moves smoothly between France, Germany, Italy, Spain, the Benelux countries, and other European destinations, with full traceability at every stage of the journey.How does your express delivery service work?Our express delivery service is designed for urgent shipments that cannot wait for regular consolidation cycles. We offer dedicated vehicles that bypass sorting hubs, providing direct point-to-point delivery with minimal handling. Typical transit times range from 24 to 72 hours within Europe, depending on the destination. We also provide time-definite options such as "before 10:00" or "same-day" for critical cargo, with proactive notification at every milestone.What are your warehousing and distribution capabilities?Our warehouse facilities in Lyon and strategic European locations offer over 15,000 square meters of storage space for palletized goods. We provide complete distribution services including pick-and-pack, inventory management, cross-docking, labeling, and just-in-time delivery. Our digital warehouse management system gives you real-time stock visibility and the flexibility to handle seasonal peaks, promotional campaigns, or routine replenishment.
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How can I track my shipment with SouthMed Trans?You can track your shipment 24/7 through our online client portal using your unique booking reference or shipment number. The portal displays real-time GPS location, estimated time of arrival, and historical milestones including pickup, transit stops, and delivery confirmation. You can also receive status updates via email. If you have integrated our services via API, tracking data is automatically pushed to your own transport management system.Who do I contact in case of an emergency during transit?Our 24/7 emergency hotline is available at +33 688 000 135 for any critical issues during transit. This line connects you directly to our logistics control center, where experienced coordinators can provide immediate assistance. They have direct communication with drivers, access to real-time tracking, and authority to make operational decisions such as rerouting, emergency repairs, or arranging alternative transport. For non-urgent matters, you can reach our support team during business hours or via email.Do you provide delivery notifications?Yes, we send proactive delivery notifications via email to both you and the consignee. These alerts include the scheduled delivery date and time, driver contact information, and any specific delivery instructions. You can customize notification preferences in your account settings, choosing the frequency and type of updates you wish to receive. For complex supply chains, we can also send notifications to multiple stakeholders, ensuring everyone stays informed.Can I reschedule or cancel a pickup after booking?Yes, you can modify pickup times or cancel a booking up to 2 hours before the scheduled pickup without penalty, subject to our terms and conditions. Changes requested after this time or after the driver has been dispatched may incur additional charges, as we have already committed resources. Our online portal allows you to manage your bookings easily, and our support team is always available to assist with adjustments, especially for complex logistical arrangements or time-sensitive schedules.Is customer support available in multiple languages?Absolutely. Our customer support team operates in French, English, Spanish, Italian, and German to serve our diverse client base across Europe. We understand that language barriers can be a significant challenge in logistics, so we ensure that our representatives are fluent and knowledgeable about local regulations, customs procedures, and business practices. You can choose your preferred language during initial contact, and we will ensure your communication is handled consistently throughout your interaction with us.
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What payment methods are accepted?SouthMed Trans SAS accepts payments by bank transfer and major credit cards including Visa, Mastercard, and American Express. Bank transfer ensures secure and traceable transactions, while credit card payments offer convenience and speed. Our bank details are provided on every invoice, and we request that payments be made within the agreed payment terms. For corporate clients, we offer flexible invoicing and payment terms on a case-by-case basis, subject to credit approval. All payments must be made in Euros unless otherwise agreed in writing.How do customs duties and taxes work?Customs duties and taxes are calculated based on the harmonized tariff system of the destination country, the customs value of your goods including shipping costs and insurance, and applicable preferential trade agreements. SouthMed Trans SAS provides accurate estimates during quoting and handles the full declaration process. Duties and taxes are typically payable by the importer or consignee upon arrival, but we can arrange for you to pay them directly through us, avoiding additional delays.Can I get a detailed invoice for my records?Yes, every shipment is accompanied by a comprehensive invoice that provides a transparent breakdown of all charges, including base freight, fuel surcharges, customs clearance fees, warehousing, handling, insurance, and any other applicable fees. We also list the shipment weight, dimensions, and reference numbers. Invoices are available as downloadable PDFs from our client portal and are also sent via email. For corporate accounts, we can issue consolidated invoices on a weekly or monthly basis.Do you offer volume discounts?Yes, we provide volume-based discounts for businesses that ship regularly in high volumes. Our pricing structure is tailored to your specific needs, with discounts determined by shipping frequency, total weight, number of shipments per month, and route patterns. We offer tiered pricing, contract rates, and loyalty benefits. Contact our sales team with your shipping projections, and we will prepare a customized rate card that reflects your volume and commitment.What documents are required for customs clearance?For customs clearance, standard documents required include the commercial invoice, packing list, bill of lading or road transport document, and, depending on the goods, certificates of origin and import/export licenses. Our customs brokerage team can guide you through the entire document preparation process, ensuring all your paperwork is correctly filled and submitted. We also handle any additional documentation required for special categories. We strongly recommend preparing these documents in advance to avoid clearance delays.
What Our Clients Say About SouthMed Trans SAS
Customs clearance was a constant headache before SouthMed Trans. Their brokerage team handles every document accurately and keeps our cargo moving quickly and smoothly across borders every week.
Their European network coverage is impressive and truly comprehensive. We ship regularly to twelve countries, and every delivery arrives exactly when promised, consistently and without fail.
SouthMed Trans made cross-border shipping simple and stress-free for our growing business. Their customs expertise helped us avoid costly delays, compliance issues, and disruption risks quickly.
Their groupage consolidation service has been excellent. It reduced our shipping costs by over thirty percent while keeping European delivery times reliable, precise, and fully dependable.
Their GPS tracking is precise, and proactive notifications keep us fully informed at every stage. Our supply chain visibility has improved dramatically since we started using their service.
We have tested many logistics providers across Europe, and SouthMed Trans stands out for clear communication, competitive pricing, reliable delivery, and exceptional customer service every time.
